RETURNS

Which items are returnable?

  • All non-final sale items
  • Returned in original condition
  • Unwashed, unworn with attached tags
  • In the original packaging
  • Posted back to us within 14 days of date of receipt of order.

Which items are non-refundable?

  • Final sale items ending in .99

Are there any charges for return?

  • Customer is responsible for return shipping costs
  • Original shipping charges are non-refundable

How do I process a return?

  • Before the 14 days are over, enter your order number and email address in the fields below (Order Lookup) and then click the LOOKUP button.
  • Follow the screen instructions and select the items you want to return
  • You will get a confirmation email with shipping guidelines
  • All items are returned to a NY warehouse.
  • Your return can arrive at our door after the 14 days are over as long as you have posted the return to us within 14 days of receipt of order.

How soon will I get my refund?

  • Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. 
  • Your refund will be processed, and applied to the original method of payment. It may take up to 14 business days to receive your refund.
  • Items posted back to us after the 14 days from receipt of order, will receive a store credit valid for 3 months.
  • We cannot accept back any items returned to us after 45 days from date of order.

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