EXCHANGES

For Our U.S. Customers *

We are happy to exchange any item in our catalog for the same style in another color or size for free.

To begin your exchange, send an email to: service@hydrochicfashion.com. Include your order number and the items that you wish to exchange. We will check to make sure that the items are eligible to be exchanged and if they are, we will send you an email to confirm your exchange. You are responsible for the cost of shipping back the items you wish to exchange.

 When you send back your item for the exchange, please make sure that you have tracking for your package so that you can be sure that it arrives at our door.  (All items are shipped back to New Jersey)

In your package, please include a note with your name and order number,  a list of the items you are sending back and the items that you are exchanging them for.

You have one month from the date of the original purchase to make the exchange.

(This does not include final sale items )

*Which items are exchangeable?

    • All non-final sale items
    • Returned in original condition
    • Unwashed, unworn with attached tags
    • Posted back to us within 30 days of purchase.

 

 

For Our Overseas Customers:

Please put in a new order. To return the items that did not work for you please send us an email at Service@hydrochicfashion.com

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