SHIPPING POLICIES AND RATES
Your HydroChic purchase will ship out no later than two business days from receipt of order. (The shipping department is closed on Saturday and Sunday.) Your order is shipped via USPS Priority Mail and can you can expect to receive your package within 5-7 business days. If you do not receive your items within two weeks of ordering, please contact us immediately for help.
In the event that an item you're ordering is out of stock, we will email you immediately with your options.
We do not bill you for items that are not available.
SHIPPING AND HANDLING COSTS
The list below shows our delivery rates within the United States
For Orders of: up to $30.00 shipping is $5.50
For orders of: $30.01 - $60.00 shipping is $7.50
For orders of: $60.01 - $85.00 shipping is $9.50
For orders of: $85.01 - $110.00 shipping is $12.50
For orders of: $110.01 - $150.00 shipping is $14.50
For orders of: $150.01 - $200.00 shipping is $16.50
For orders of: $200.01+ shipping is $19.00
If you need your HydroChic items immediately (in case of a MUST HAVE emergency,) there will be a $13.00 additonal charge for express mailing. For express shipping, please let us know the date by which you must have the items you have ordered.
Your order is tracked and insured with priority and express mail.
RETURNS AND EXCHANGES:
HydroChic values your business and satisfaction. All of our products can be returned or exchanged as long as they are posted back to us within 14 days of shipment. All items must be in new, unworn condition, folded neatly and returned in their original plastic bags with ALL THE TAGS ATTACHED. (Sorry-Absolutely NO Exceptions). Please enclose the original invoice and state the reason for your return. We appreciate returns being properly folded and packed. For those items not folded and packed neatly when returned, we charge a 10% restocking fee to fold and repack them ourselves.
It is our pleasure to make an exchange for you. Please note: A $5- $8 shipping and handling fee (cost depends on weight) will be charged for all exchanges.
Although defects are very rare, we encourage you to inspect your swim pieces carefully at time of purchase prior to removing tags. In case of defect, we will replace your suit at no additional charge.
Even with all tags attached, health regulations stipulate that clothing that is soiled, worn, damaged, or laundered can not be taken back. No credit will be issued and the purchaser will be charged for the return shipment. Swimsuits are delicate by nature and can be easily damaged through improper care or handling. We therefore cannot offer an extended warranty and will not accept returns for ANY reason once the tags have been removed. Refunds are issued within 60 days of our receipt of returned merchandise. We try to refund you as soon as possible!
While we gladly accept returns and exchanges, please note that there is a 15% restocking fee for returns of more than five items.
Please send your return/exchange to: HydroChic Returns 10 Retiro Lane New Rochele, NY 10804
Your HydroChic purchase will ship out no later than two business days from receipt of order. (The shipping department is closed on Saturday and Sunday.) Your order is shipped via USPS Priority Mail and can you can expect to receive your package within 5-7 business days. If you do not receive your items within two weeks of ordering, please contact us immediately for help.
In the event that an item you're ordering is out of stock, we will email you immediately with your options.
We do not bill you for items that are not available.
SHIPPING AND HANDLING COSTS
The list below shows our delivery rates within the United States
For Orders of: up to $30.00 shipping is $5.50
For orders of: $30.01 - $60.00 shipping is $7.50
For orders of: $60.01 - $85.00 shipping is $9.50
For orders of: $85.01 - $110.00 shipping is $12.50
For orders of: $110.01 - $150.00 shipping is $14.50
For orders of: $150.01 - $200.00 shipping is $16.50
For orders of: $200.01+ shipping is $19.00
If you need your HydroChic items immediately (in case of a MUST HAVE emergency,) there will be a $13.00 additonal charge for express mailing. For express shipping, please let us know the date by which you must have the items you have ordered.
Your order is tracked and insured with priority and express mail.
RETURNS AND EXCHANGES:
HydroChic values your business and satisfaction. All of our products can be returned or exchanged as long as they are posted back to us within 14 days of shipment. All items must be in new, unworn condition, folded neatly and returned in their original plastic bags with ALL THE TAGS ATTACHED. (Sorry-Absolutely NO Exceptions). Please enclose the original invoice and state the reason for your return. We appreciate returns being properly folded and packed. For those items not folded and packed neatly when returned, we charge a 10% restocking fee to fold and repack them ourselves.
It is our pleasure to make an exchange for you. Please note: A $5- $8 shipping and handling fee (cost depends on weight) will be charged for all exchanges.
Although defects are very rare, we encourage you to inspect your swim pieces carefully at time of purchase prior to removing tags. In case of defect, we will replace your suit at no additional charge.
Even with all tags attached, health regulations stipulate that clothing that is soiled, worn, damaged, or laundered can not be taken back. No credit will be issued and the purchaser will be charged for the return shipment. Swimsuits are delicate by nature and can be easily damaged through improper care or handling. We therefore cannot offer an extended warranty and will not accept returns for ANY reason once the tags have been removed. Refunds are issued within 60 days of our receipt of returned merchandise. We try to refund you as soon as possible!
While we gladly accept returns and exchanges, please note that there is a 15% restocking fee for returns of more than five items.
Please send your return/exchange to: HydroChic Returns 10 Retiro Lane New Rochele, NY 10804